Based in Lahore since 2005, GreenwichBell boasts the title of the world's first-ever Offshore RPO (ORPO) firm. Revolutionizing the global recruitment landscape across the UK, Europe, and North America, we blend outsourcing innovation with unparalleled resourcing expertise. As leaders in our field, we continue to set benchmarks, offering unparalleled services and solutions to our esteemed international clientele.
OUR PURPOSE
Your customers expect the best, and with Skale CX, you get experienced, reliable customer service professionals with superb English skills – and at potentially a fraction of your current costs and without lock-in contracts.
Our customer service software platform integrates easily into yours, ensuring a continuous service model. We become an extension of your brand, working side by side with your team to deliver great service and customer experience across all your channels – whether it’s voice, chat, email, Facebook, WhatsApp or Instagram.
Access top offshore talent for your contact centre on a pay-as-you-go basis.
Access top offshore talent for your contact centre on a pay-as-you-go basis.
Access top offshore talent for your contact centre on a pay-as-you-go basis.
OUR “RAISON D’ETRE”OUR “RAISON D’ETRE”
From the humble beginnings of a small, 2-seat research center based out of central Lahore, GreenwichBell, has grown to become Pakistan’s largest independently owned recruitment data collection and research firm.
Over the years we have spoken to thousands of senior executives from the recruitment industry in Europe, Middle East and North America – yes, probably yours, too.
A crucial insight that emerged from listening to our clients and prospects was that recruitment businesses were struggling to keep pace with changing geo-economic realities, emergence or new technologies and the evolving recruitment landscape, causing their traditional business models to falter.
We realized that while ORPO was increasingly becoming the most viable and common sense solution, many businesses were reluctant to outsource due to concerns around:
A perceived loss of control and oversight
Misalignment with local culture and knowledge
Communication challenges leading to poor customer experience
Oversimplification of processes for outsourcing
Depletion of crucial internal expertise
Fear of reputational damage due to perceived offshoring to low-cost regions
At GreenwichBell, we've taken every client's concern to heart, refining our workflows, enhancing resource training, optimizing project management and client communications. The result? We've transformed into a cutting-edge ORPO provider, promising agility, unparalleled quality, increased productivity, and significant cost savings.
Explore a partnership with GreenwichBell, and witness a surge in customer satisfaction and a tangible boost to your bottom line.
YEARS OF EXPERIENCE
SPECIALIST
KNOW HOW
OUR APPROACH
To discover how partnering with Skale CX can boost not only your customers’ experiences but your
To discover how partnering with Skale CX can boost not only your customers’ experiences but your
To discover how partnering with Skale CX can boost not only your customers’ experiences but your
To discover how partnering with Skale CX can boost not only your customers’ experiences but your
OUR COMMITMENT
At GreenwichBell we’re committed to delivering a quality outsourcing service that also brings a partnership focus. A service that’s priced very competitively within the off-shoring market and one that aligns with your recruitment goals and expectations.
Our core team has worked with some of the world’s best-known recruitment brands, playing a pivotal role in shaping the hiring success of sectors spanning technology, engineering, healthcare, services, and industry
We’re also committed to educating potential new clients on the many benefits of offshore recruitment process outsourcing. So much so that we created an e-book about it! You can download our e-book, 5 Benefits of Engaging an ORPO Provider for your Business, here.
If you’re ready to take the next step in your outsourcing journey, contact Skale CX today.
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